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giorgiasun's avatar
giorgiasun
New member | Level 2
2 years ago

The verification email is not arriving in my email inbox

I have been trying to access my dropbox account . and have not received any 6 digit access code emails or any password reset emails, I had previously added the no-reply@dropbox.com email to my cont...
account access
security
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey giorgiasun! Hope you’re doing great. 

 

I’m betting you’ve tried this already, but there’s also nothing to be found in your spam folder, correct?

 

If not, then the next thing I’d suggest is to log a ticket with our support team with these steps. After you’ve done so, send me your ticket number here.

 

Keep me posted.

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