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Forum Discussion
qasimagha
2 years agoExplorer | Level 3
Wanted to sign in without security code
I know my password and email address of my account, but I'm not using that email address and I think Google has put that into inactive accounts, so I can't receive any emails on it because I can't log in that account.
And I cannot see or check my security code to proceed further.
So how do I check my security code now to move forward.
Thanks!
- Mark
Super User II
It may not be possible.
You need to follow https://help.dropbox.com/account-access/lost-email-access and contact support via www.dropbox.com/support. Do this while NOT logged in and choose 'get help with account'. You also need to make sure you are not logged in to the forums so maybe use an incognito window.
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