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hzipper's avatar
hzipper
Explorer | Level 3
4 years ago

We can't change the ownership of a folder on our Dropbox team.

Hi, I'm an administrator for our Dropbox Team. One of our employees would like to transfer ownership of a folder to another employee. He tried, and then I tried at the admin level, and followed the H...
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi veromclane, have you tried all the steps suggested in the thread? If so, could you confirm that you're the team admin of a Dropbox Business team according to your plan, along with any error messages you may have received?

taha2's avatar
taha2
Explorer | Level 3
2 years ago

Hi Jay 

Just following up on this, as I'm having the same issue reported above by Pervez , even though I am an Admin. Please advise how to resolve this.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi from me, taha2! Is the folder in question located within another one? Is it a shared folder that you’re having trouble with or a team folder? 

     

    Feel free to send us a screenshot of what you see too, so that we can have a visual of what appears in your case.

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