Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

tcragnolini's avatar
tcragnolini
Explorer | Level 3
4 years ago
Solved

"Your files are nearly ready to be uploaded"

I got an email supposedly from dropbox. with the subject "ATTN: We recommend completing your Dropbox setup ASAP", and then saying "Your files are nearly ready to be uploaded", followed by a dropbox.c...
security
  • Walter's avatar
    Walter
    3 years ago

    Hey adrianxw, sorry to jump in here, but I just wanted to mention that since this email came from an official Dropbox domain, it's possible that the email was sent out in error, since this is usually an email sent out when you first create a Dropbox account.

     

    Feel free to ignore the email and let us know if you receive any similar emails in the future.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Andy Arkin, thanks for reaching out to our Community!

 

Can you please check if the email is coming from one of the official Dropbox domains?

 

This will let you know if it's legitimate.

 

Keep me posted.

Mike W.45's avatar
Mike W.45
Explorer | Level 4
4 years ago

I ssem to have joined to this thread which it has nothing to do with me.

 

I see that Mike W.45 has commented but I am not the same use account. Perhaps, something has gone wrong in identifying a user name.

 

Would one of the Drobox administrators please remove me from the thread?

 

Thank you.

  • Mike W.45's avatar
    Mike W.45
    Explorer | Level 4
    4 years ago

    There seems to be a problem. I have received 5 emails from the Dropbox Community in the last 2 days.

    My dropbox name is Mike Wood; when I just wrote about 15 minutes ago, the user name Mike W.45 which is not my username.

     

    Would one of the Dropboxers/moderators please tell me how I can get out of this thread?

     

    p.s. ignore the Mike W.45 name at the top of this post as it's wrong.

     

    Mike 

    [removed per Community Guidelines]

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hi Mike W.45, you can unsubscribe from any threads you don't want to receive notifications about from this page. 

       

      Regarding your forum username, you can have a different name to your Dropbox account itself. According to our system, we can see that you are the same user as the person who posted earlier, and are both under the same email address.

      • Mike W.45's avatar
        Mike W.45
        Explorer | Level 4
        4 years ago

        Hi Jay,

         

        I'd forgotten this thread and hadn't realised that it was still open. On Thursday, I received 5 emails and wondered what was happening. I had never noticed the name, Mike W.45, before but after your last post, I had a look in "My Settings" and saw it's my username.

         

        I'll leave things as the are and deleted any emails which are not relevant.

         

        Thanks for help. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!