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Amy's avatar
Amy
Icon for Community Manager rankCommunity Manager
10 months ago

Capture update

Thank you for being a valued Dropbox Capture user. After careful consideration, we’ve decided to discontinue Dropbox Capture on March 24th. Please note that you’ll still be able to use the screenshot tool through the Dropbox desktop app.

After March 24th, you will no longer be able to create new screen recordings, audio clips, GIFs, or videos using Capture. The Capture desktop app—and Capture via web access—will no longer be available. 

Good news: We’re continuing to add new screenshot functionality within the Desktop app. On March 24th, you will be able to use the screenshot tool to capture the exact part of the screen you want to send. You will be able to add extra emphasis to your screenshots with text, shapes, drawings, and arrows.

We understand that your content is important, so know that you will not be losing any of your existing Capture images and videos. To learn more about this change, please read this article.

29 Replies

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  • Rip_Surf's avatar
    Rip_Surf
    New member | Level 2
    10 months ago

    I've tried Capto.

    Nice all in one app, maybe too much stuff, cheap.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    10 months ago

    For me its not so much the video recording I'm after its more around markup of screenshots. THATS the bit I'm struggling to find something for. 

  • davemccourt's avatar
    davemccourt
    New member | Level 1
    10 months ago

    Thanks Rip_Surf. Just bought that especially as it was on offer with 50% off. Seems pretty good! 

  • iviansur's avatar
    iviansur
    Explorer | Level 4
    9 months ago

    What a loss—one of the most convenient screen-capturing tools out there. Is there any chance the Dropbox team might reconsider this decision?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    9 months ago
    iviansur wrote:

    Is there any chance the Dropbox team might reconsider this decision?

    They have never ever changed minds about sunsetting a product before that I am aware of. 

    I'd bet my house on it disappearing - especially as its already started being (badly) integrated into the desktop client. 

  • lajward's avatar
    lajward
    New member | Level 2
    8 months ago

    Capture was one of the most valuable tools I've ever had stolen. As a genealogist, I take screenshots of records and images daily. 

    This sucks, and I'm so put off that I'm looking for another backup tool that has screen capture.

    I tried ShareX, and while I like it, I'm having some issues with file naming (the date format doesn't work). 

    BRING BACK DB CAPTURE!!

  • JasonVH's avatar
    JasonVH
    Helpful | Level 5
    8 months ago

    I agree. This decision actually devalues my Dropbox subscription, and this news is frustrating, to say the least.

  • apcreates's avatar
    apcreates
    Helpful | Level 5
    7 months ago

    Loosing Capture is a huge disappointment !  It was my go-to method of sharing deliverables with clients through a quick video recording (or screenshots), and it was one of the last few features that was keeping my on a subscription plan. I now might have to look at moving everything away from Dropbox. (been an active user since 2013)

  • apcreates's avatar
    apcreates
    Helpful | Level 5
    7 months ago

    Same here!  Unsure if I need dropbox at this point. Probably better off moving things to Google Suite since I'm paying for that to get cloud storage and integrated AI features . Might have to follow suite in purchase Loom for video recording to make demos for client work/walkthroughs.

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