Forum Discussion

Amy's avatar
Amy
Icon for Community Manager rankCommunity Manager
6 years ago

Have you tried the Dropbox and Gmail integration?

With the Dropbox for Gmail Chrome extension, you can share your Dropbox files directly through your Gmail account. You can also save attachments from Gmail directly to your Dropbox.    The extens...
bhr55's avatar
bhr55
New member | Level 2
5 years ago

I have, and it's great.  However, the other day it stopped.  Instead I get a message with a google icon that says "www.dropbox.com refused to connect."  All my cookies are ok, there is no firewall.  The extension works fine on my laptop (same settings, also using MacOS BigSur 11).  No one from Dropbox has helped me, though I have been in touch numerous times.  Can the Dropbox community help?

Alex Morias's avatar
Alex Morias
Helpful | Level 6
5 years ago

I too got the same error message and cannot access Dropbox through my Gmail.

This is very frustrating as I use this integration often in me daily workflow.

 

I too contacted support and someone got back to me to ask for a screen shot and never heard back.

 

Please Dropbox look into this and get back to us with a solution.

 

Thanks in advance.

  • bhr55's avatar
    bhr55
    New member | Level 2
    5 years ago

    I now know that for me the issue is tied to installing the new MacBigSur11.1.  I hadn't done that on my laptop, and the Dropbox extension for gmail worked perfectly.  Then today I installed the update.  Big mistake.  Now the extension does not work.  Will Dropbox please update its app so that it works with the new apple software!

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