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cmiarshvac's avatar
cmiarshvac
Helpful | Level 7
1 year ago

How do admins of orgs using Dropbox for Business support end users with syncing issues?

This is a general question for admins in organizations using Dropbox for Business.  How do you support users who are having Dropbox syncing issues on Windows endpoints?  I have been creating a screen...
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cmiarshvac's avatar
cmiarshvac
Helpful | Level 7
1 year ago

Megan This is a concept. I was thinking a section in the Admin Console called "Devices" where an admin could see the sync status of all the connected devices.  This is a starting point when someone calls for support regarding a file that is "not in Dropbox". 

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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey cmiarshvac, thanks for this suggestion!

 

I'll make sure to pass your feedback along to our team.

 

Let us know if you need anything else!

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