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41 TopicsExciting news — we’ve launched the new Sync & Storage Dashboard in the Dropbox desktop app!
This dashboard makes it easier than ever to keep your files organized and your computer running smoothly. With just a click, you can: Get a real-time view of your sync status Quickly spot and resolve any syncing issues Monitor and manage how much disk space your Dropbox files are using Adjust your selective sync and storage preferences To open the dashboard, click the Dropbox icon in your taskbar (Windows) or menu bar (Mac), then select your avatar and choose Sync & storage. We’re excited for you to try it out! Please let us know your thoughts and how we can make it even better!3KViews6likes11CommentsReally appreciate the new Sync and Storage Dashboard
Before I saw the announcement, I stumbled upon the Sync & Storage Dashboard while reviewing some updates in my Dropbox on my laptop. I like the clear visibility into the current storage on my device, as well as tips on improving storage and managing which files/folders are using storage, etc.55Views1like6CommentsHow I Use Dropbox as a Community Manager 👩💻
Hi everyone, it’s Theresa here, and I’m sure you’ve seen me bopping around the Community. I am one of the Community Managers here at Dropbox, and I’d love to share how I use Dropbox on a daily basis. Now, I’m not just saying this… I have relied on Dropbox long before I worked here, but more about that later. Here are some of the ways I use Dropbox to do my job. One of my favourite tools is, of course, Dropbox Paper. It’s amazing for pulling together documents in real time. Whether I’m creating content or helping choose our Community Member of the Month, it’s truly one of the best tools for collaboration. I can easily invite teammates to jump in, edit, and leave comments directly in the document. My favourite feature has to be the ability to tag and create new documents right within the one I’m working on. As a creative, ideas can come to me suddenly - and just as quickly disappear. By simply typing “+” and adding my idea, a new document link is created instantly, so I can capture the thought and return to flesh it out later. The built-in Dropbox Screenshot tool is an absolute lifesaver for sharing visuals. I use it all the time to grab screenshots of Community feedback, social media buzz, or highlights from recent events. It adds a real spark to my reports and presentations, making it much easier for everyone to see the impact of what we’re doing. And because I share them straight from Dropbox, there’s no messing about with endless email threads or bulky attachments. Setting it up is so so easy: just head to your Dropbox preferences, go to the Backups tab, and tick the option to “Save screenshots to your Dropbox.” From then on, every time you press Command + Shift + 4 (or Print Screen on Windows), your screenshot will be saved and ready to share in seconds. Outside of work, I'm a musician. I have been using Dropbox to keep my music projects organised for so many years, it is second nature. So, I am based in Ireland, but the rest of my band are over in the Netherlands, so having a shared space where we can all work together is a massive help. I keep a folder for each song with everything we need - lyrics, demo recordings, MIDI files, staging images, and notes on the music. It means we’re all on the same page, even from different countries. By the time we get to rehearsals, we’ve already done most of the groundwork, so we can hit the ground running. The fact that we can leave comments directly on files by opening a file in Dropbox and clicking the speech bubble icon is an amazing way to keep the conversation, give feedback, or suggest changes in the one place rather than going back in forth in emails/messages. (Handy when the group chat is mostly GIFs and Memes). I hope this inspires others on using Dropbox in their work life (and also their outside work life). It for sure relieves some stress to keep that life/work balance in check.104Views0likes0CommentsWhy can I only back up specific folders? [SOLVED]
An older thread (https://www.dropboxforum.com/discussions/101001016/why-can-i-only-back-up-specific-folders/612837 ) (replies are turned off) said: I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose. So far I have only seen answers confirming that is true, and tough luck - you are stuck with this maddeningly limited functionality. I just wanted to say that there is a great solution, but it does require a higher learning curve. It is called rclone (https://rclone.org/dropbox/ ) - free and Open Source software designed to integrate as many different cloud storage solutions as possible, and enable you to copy between them, and also back and forth with any folder on your computer that you so choose. Perfect! The downside is the learning curve as by default, you need to type commands into a command line to use it (I've created script files to do that work on a monthly basis, so I don't manually type in any commands any more). BUT there are multiple GUI's (Graphical User Interfaces) for rclone, including one in beta from the rclone team themselves - this provides a 'point and click' interface that is easier to use. I haven't tried any of the GUI's so I can't recommend any, but I'd say it is well worth a shot!165Views0likes2CommentsUnderstanding A, B, C, and D Drives: What They Mean and How They’re Used
Hey there, it's Theresa here 👋. You might see me around the Community, popping into different threads and joining conversations and I often notice users looking for the best ways to manage their storage effectively 🚀. By default, Dropbox saves files on your computer’s internal drive, typically the C: drive 👨💻. But sometimes, you need a little extra space, and the D: drive can be a great alternative. It helps free up valuable room on your primary drive while still giving you seamless access to your important files. If you want to learn more about setting up Dropbox on an external drive, check out this guide. But what about those other drives? The ones labeled A: and B:? Why don’t modern computers use them? And what exactly does the C: drive do? Let’s take a nostalgic and practical dive into the world of drive letters and what they mean in computing 💻. A: and B: Drives Ah, the A: and B: drives - ancient relics of computing! Back in the day, these drives were the VIP section for floppy disks, the original storage superheroes of the 80s and 90s. For those lucky enough to have never experienced floppy disks, let me explain: they were small, portable, and could hold a whopping 1.44 MB to 2.88 MB of data. That’s right, an entire three documents …if you were lucky 💾. Modern computers no longer come with A: or B: drives, as the floppy disk has been banished to the land of obsolete tech alongside VHS tapes and Blockbuster memberships 📼. However, those letters are still reserved for these iconic disks, almost like a tribute to the O.G’s of storage - here, computers have to pay their respects to the ancestors too. C: Drive The C: drive is the most important and commonly used drive in a computer system. It is typically the main hard drive (HDD) or solid-state drive (SSD) that contains the operating system (like Windows), applications, and most of your files 💻. In modern Windows systems, the C: drive is like your default "everything" space. It’s where the system stores its most prized possessions, from system files to personal documents to that folder full of memes you forgot about. Installing Dropbox on your C: drive is a great way to store your cloud files locally on your computer while keeping them synced across all your devices. So, think of the C: drive as the top drawer of your desk: it holds all the stuff you need every day, the stuff you’ll probably need soon, and the stuff you just threw in there to deal with later. Keep it clean…or don’t - but either way, the C: drive is where it all goes down 👩💻. D: Drive The D: drive is the unsung hero stepping in when you need a little extra space. It’s like the spare room in your house, or that second closet where you shove everything when company’s coming over 🙊. The D: drive is typically assigned to secondary storage devices. This could be a second hard drive, an optical drive (AKA CD/DVD drives ..remember those?), or even a partition on the same physical hard drive as the C: drive. And let’s not forget its role as the go-to for removable storage like USB flash drives or external hard drives. (Hint: Set up Dropbox on you D: Drive for those "I’ll definitely organise this later" files) 👨💻. So, whether you're optimizing storage, decluttering your digital space, or just taking a trip down memory lane, it’s always good to know what’s going on behind the scenes 😉. And hey, if you ever need help managing your files, you know where to find me 👩💻. I’ll be around the Community, diving into conversations and helping out wherever I can. Got any storage tricks, you or even fun computer nostalgia to share 💾💿📼? Drop them in the comments.. I’d love to hear them!5.9KViews3likes3CommentsCan I back up 8TB of photos on external hard drive?
I currently have a Dropbox account. We are using it for our daily business documents. I would also like to save about 8 TB of photographs on this account. We don't work with these weekly even but I would like them to be backed up. Is there a way I can do this on dropbox without having the hard drive that contains those photographs attached to the computer which is constantly backing up our other files? I would like to back up the photo drive incrementally perhaps once a month. Is this possible?184Views0likes2CommentsHow to Use Dropbox for a Perfect Valentine’s Day
Valentine’s Day is all about showing appreciation for the special people in your life - a partner, a close friend, or a family member 🤗. Whether you’re celebrating together or from a distance, Dropbox can help you make the day a tiny bit more special. Here are some fun ways to share the love 😻. ❤️ Create a Shared Photo Album Gather all those adorable (and maybe slightly embarrassing) photos and videos from throughout the year into a shared Dropbox folder. Organise them into a digital scrapbook so you can relive your greatest moments 💞. 💌 Plan a Virtual Date If you are in a long distance relationship or perhaps have pals who live far away, Dropbox can help you organise a virtual hang out. Share a playlist , a movie file or even a special dinner recipe so you can enjoy the same experience together, whether it’s a romantic date or a fun night with your besties 🤗. 🎶 Create a Romantic Rewind Playlist Music sets the mood, so why not create the ultimate playlist that reflects your relationship? You can link your favourite songs on Paper and relive the moments you heard them. Whether it's slow ballads, your favorite road trip tunes, or that one song that always makes you both laugh, it’ll be a soundtrack to remember 💗. 🎥 Gift a Personalized Slideshow Make your favourite memories shine by creating a slideshow of your best moments together. Add music, captions, and maybe even some inside jokes, because nothing makes you laugh or brings you closer than a perfectly timed meme in the middle of your sentimental montage 🤓. This Valentine’s Day, use Dropbox to share love, laughter, and and a little extra joy (or romance) with the people who matter most to you. ❤️ Do you have any fun or creative ways to use Dropbox for Valentine’s Day? Let us know below 💬108Views0likes0CommentsOld Laptop with Old Dropbox-- how do I transfer files?
Hello Hive Mind! I recently fired up my old laptop (OSX 10.9.5, late 2009) and I cannot transfer files off of it. I have tried gmail, messages, airdrop, apple mail application, old flash drive... the works. Then I noticed that I had an Dropbox icon. It has Dropbox v1.1.35 and had my hotmail email as the account. It looks like it is working on the old laptop, and I uploaded a 253 KB .png file. However, when I go to my current laptop, and log into the browser Dropbox, it appears that I had to make an account with the same hotmail address. And I cannot find my files in the browser Dropbox. 1) Is v1.1.35 hopelessly outdated and should I just give up? 2) Do you have any suggestions about how to transfer these files off of my old machine?959Views0likes3CommentsHow do admins of orgs using Dropbox for Business support end users with syncing issues?
This is a general question for admins in organizations using Dropbox for Business. How do you support users who are having Dropbox syncing issues on Windows endpoints? I have been creating a screen sharing session where I can investigate syncing issues on the endpoint. It seems to me that Dropbox for Business is missing some kind of telemetry from endpoints that gives status on sync health back to the admin console. Something that reported back every 15 mins would be better than flying blind. I would even take a log file saved into the AppData folder that logged sync status when it wasn't "finished". It seems like a reasonable feature.1.6KViews0likes6CommentsRemove "available offline" in finder under folders and files
Hello, Does anyone know a way to remove the “available offline” phrase in Finder under files and folders? First of all, the phrase seems completely useless considering it can be there along with the cloud icon that indicates that a file/folder is not actually offline but needs to be downloaded to be opened. Second, this useless phrase takes away the ability to show item info in Finder. I used to be able to see the number of files in a folder, the resolution of a photo, or the file size (if it’s an archive), but for some reason, Dropbox thinks that “available offline” is more useful than that. I am surprised I could not find anything on this. It seems like I am the only one concerned with this issue. Maybe there is a simple toggle somewhere in the settings that I am missing. Unfortunately, today I found out that your files can be marked “available offline” but still be in the cloud, and that is a deal-breaker for me. However, my annual subscription just renewed, so I’d like to find out how to remove this annoying “available offline” phrase and see my file/folder info until I find a replacement.592Views0likes2Comments