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Forum Discussion
DocSend "Content Library" Page is Broken
Device
MacBook Pro 2021
Operating System/Browser (if using the web)
macos 15.7.4 (24G517)
chrome latest
Dropbox App Version/Browser Version
DocSend
Question or Issue
"Content Library" page is down.
tried in incognito window as well
5 Replies
- Walter
Dropbox Community Moderator
Hey tbradslight - thanks for bringing this to our attention.
If this persists after clearing your browser's cache and/or on another browser, could you send us a full page screenshot of the error you're getting including the exact URL you're navigating to?
Thanks!
Hi Walter, I have tried multiple times in my Chrome browser. I also tried in an incognito window which does not have cache. There is nothing to show in the window. It's a blank white page.
I'm hoping this can be resolved soon because I have an active fundraise in progress, and I'm not able to update the pitch deck.
- Hannah
Hi from me as well, tbradslight.
Just to confirm, are you using the most recent version of Chrome? If not, please make sure to update it and let me know if it helps.
I'd also definitely try Walter's suggestion of using a different browser like Firefox or Edge, if I were you, just to see if it's actually a browser issue or not.
"Content Library" page is now working again on multiple browsers.
Thanks
- Hannah
Happy to hear that, tbradslight!
If you need anything else, don't hesitate to let us know.
Have a great day!
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