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I created a Dropbox account, but I got an email from DocSend asking me to verify my email address.
Dropbox Plan
(Basic)
Are you a Team Member or Admin?
(Neither)
Do you have access to the email linked to the account?
(Yes)
Are there any devices connected to your Dropbox account?
(Home PC)
Hello,
I just signed up for DropBox basic and I got an email from DocSend Support asking me to verify my email. I want to confirm this is a legit email and not a scam before I proceed. When I click on the information the email is from mailto:support@docsend.com
My cousin also set up a DropBox basic account and she sent me a file and I did get an email that she sent it to me. I am going to watch the Get Started videos before I open the document.
Thanks
2 Replies
- Nancy
Dropbox Community Moderator
Thanks for posting on our Community today, LindaAD!
The email address you mention seems to be legit indeed. However, are you sure that you created a Dropbox account and not a DocSend account instead?
Feel free to send me a screenshot of what you see after accessing said account and I can double check this for you (just make sure there’s no personal info showing in your screenshot). You can also send me a visual of the email you received after your friend shared a file with you, while hiding your email address.
Keep me updated!
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