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Tbonelive's avatar
Tbonelive
New member | Level 2
2 months ago

Can’t cancel my subscription.

Can’t cancel pro subscription 
Dropbox Sign
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi there, Tbonelive, welcome to our Community! 

Just to make sure we're on the same page here: are you talking about a Dropbox subscription or Dropbox Sign? 

Provided you're referring to the later one, have you tried following these steps? If so, then do you get any errors when trying to cancel your plan? What happens on your end when you give the steps a go? 

Let me know more, and we'll take it from there!

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