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xyz2023's avatar
xyz2023
Explorer | Level 3
2 years ago

Can I change the sender name when sending over a signature request?

When I send documents to get e-signed, the recipients get an email that shows the sender name as just my first name, with all lower case letters.  How do I change this? (It's my work account, so look...
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey netsquire! Are you also using Dropbox Sign to send over those signature requests? You’re not using your Signatures tab here, correct?

netsquire's avatar
netsquire
Helpful | Level 6
1 year ago

I don't understand your question. Do you have two different products?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    At the moment, you can send a signature request either via your standalone Dropbox Sign account or via your Dropbox account (or www.dropbox.com), by going to your Signatures page here (you can also check this page for more info).

    • netsquire's avatar
      netsquire
      Helpful | Level 6
      1 year ago

      I'm referring to the Signatures within Dropbox. It doesn't show my name.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Hey netsquire,  you can customize the basic profile settings of your account on the Dropbox Sign Profile page.


        Log into your Dropbox Sign account from www.hellosign.com.
        Click your initials at the top right corner of your screen.
        Then click on Settings. 
        Go to your Profile Tab.
        Edit the name.
        When you're done, scroll down to the bottom of the page and click Save.
         
        Can you give it a go, and let me know if you come across any problems? 

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