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RichardNeedsHelp's avatar
RichardNeedsHelp
New member | Level 2
8 months ago

[Dropbox Sign]: Glitch when adding a placeholder text

I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've ne...
Dropbox Sign
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey there RichardNeedsHelp - thanks for bringing this to our attention.

If this persists on an incognito window with no extensions or plugins running as well, may we reach out via email to have a further look internally?

Thanks! 

  • RichardNeedsHelp's avatar
    RichardNeedsHelp
    New member | Level 2
    8 months ago

    I tried this twice as you specified on two separate computers, but the problem persists. Please reach out to me via email to resolve this. I really need this fixed.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      Hey RichardNeedsHelp, I just sent you an email, so we'll continue there.

      Thanks!

      • christinema's avatar
        christinema
        Helpful | Level 5
        8 months ago

        I'm having the same problem today (never had this issue before) - is this an issue on Dropbox's end? 

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