Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

RichardNeedsHelp's avatar
RichardNeedsHelp
New member | Level 2
8 months ago

[Dropbox Sign]: Glitch when adding a placeholder text

I need urgent help with Dropbox Sign! There is a glitch whenever I try to add Placeholder text. It doesn't stay after being typed. I've tried this in Firefox and Safari (with cleared caches). I've ne...
Dropbox Sign
edit
Rayyan182's avatar
Rayyan182
Explorer | Level 4
7 months ago

i am having the same issue.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey Rayyan182 - sorry to hear about this and thanks for letting us know.

If you get the same results after clearing your browser's cache and/or on another browser, may we reach out via email to have a further look internally? 

  • Rayyan182's avatar
    Rayyan182
    Explorer | Level 4
    7 months ago

    yes correct i am having the same issue even after clearing your browser's cache and/or on another browser. okay do reach me.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      7 months ago

      Sure thing Rayyan182 - I just sent you an email,  so  please take a look at your inbox and we'll take it from there. 

About Dropbox Sign

Node avatar for Dropbox Sign
Ask your Dropbox Sign questions here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!