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killiancasey's avatar
killiancasey
New member | Level 2
14 hours ago

Error message when sending documents

I'm getting this error on Dropbox Sign for any document I'm sending for signature, and when I'm editing a template. Can you please confirm what the issue is? It's completely stopping my workflow. T...
Dropbox Sign
Error Messages
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
14 hours ago

Hi killiancasey, thanks for messaging the Community.

Are you on a Dropbox Basic (free) account, and have you sent more than three signature requests on your account?

This article mentions that there is a limit on the number of signature requests you can make if you're not on a paid plan.

This will help me to assist further!

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