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erice103's avatar
erice103
New member | Level 2
2 hours ago

I can't receive a fax

I am trying to receive a fax and the sender is saying that it is failing. Can anyone get me some insight on what to do?

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1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 hours ago

    Hey erice103 - sorry to hear you're having issues with this.

    Just to confirm, are you following the steps outlined here?

    If so, could you send us a screenshot of the exact error the sender is getting perhaps?

    Thanks!

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