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Greg Forster's avatar
Greg Forster
New member | Level 2
3 years ago
Solved

I'm trying to send a document for signature and it won't allow me to progress beyond "place fields"

I'm sending a document for signature. On the "place fields" screen I've placed my fields. But the "next" button will not light up and become clickable. It remains grey and inert. Help! How do I progr...
  • Greg Forster's avatar
    Greg Forster
    3 years ago

    I solved the problem by sending the document to each person in the group individually. I don't know why I was having trouble sending it to a group, so that's a workaround rather than a solution. But thanks for your note!

timmalloy's avatar
timmalloy
Explorer | Level 3
2 years ago

i'm attempting to send a template (6 documents) to prospective clients to sign to hire me at their attorney and cant' get the next button to appear after ive inserted thier name and email address

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

timmalloy, did you also try Jay’s suggestion above? 

 

If this still doesn’t work, I’d like a screenshot of what you’re seeing (just make sure you’ve masked any personal info that may be showing).

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