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omglol
1 year agoExplorer | Level 3
My signatures saved on my iPad are not appearing on Dropbox.com and on Android
I saved two signatures on iPad and these are not appearing on my other devices. Are saved signatures supported to sync between devices or I have to create signatures in every device I want to use to ...
omglol
1 year agoExplorer | Level 3
Hello Hannah
Yes, all devices are signed into my Dropbox account.
I just saved a signature on Android and it did not show up on Dropbox.com on my macbook using both safari and chrome
Are the saved signatures supposed to sync between devices logged into the same dropbox account?
Nancy
Dropbox Community Moderator
1 year agoHope you donât mind me jump in, omglol! Can you send me a screenshot of what you see on your mobile app versus what appears on your Dropbox account online?
If thereâs anything personal showing, make sure to mask it first.
- omglol1 year agoExplorer | Level 3
Hello Nancy
Can you please confirm if saved signatures are supposed to be in sync between devices? It is a bit frustrating why neither you or Hahah have answered this question.As requested:
Dropbox online on Macbook:
Screenshot from iPad
- Nancy1 year ago
Dropbox Community Moderator
Hey omglol! In general, before confirming anything, we want to gather as many details as we can, so that we can provide the most accurate info possible. In this case, I wanted to make sure that youâre working on Dropbox in both cases and not Dropbox Sign. On Dropbox, you should be seeing your signature requests on both www.dropbox.com and your mobile app indeed.
On your mobile device, Iâd like you to open your Dropbox app > Account tab, scroll down to your âSignature requestsâ and send me a screenshot of what you see there.
For the Dropbox website, Iâd like you to go to your Signatures tab again and send me one more screenshot of what you see (you donât need to open any of the signature requests, I just need a screenshot of what you see in the above sections).
- omglol1 year agoExplorer | Level 3
Hello Nancy
Thank you for clarifying.
As requested, screenshot from the mobile device:
â
Screenshot from dropbox.com
Noting, these signatures that I am attempting to keep in sync between devices are signatures for myself. I do need to request signatures from others.
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