Forum Discussion

tiffanyk208's avatar
tiffanyk208
New member | Level 2
3 years ago

Need to port our current number with Dropbox fax to another carrier to integrate with another system

We need to port our current number with dropbox fax to another carrier to integrate with another system. Is this possible? I cannot find any information on the site and the chatbot doesn't respond to...
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi tiffanyk208, let's jump right into this! 

 

Can I open a ticket on my end for you, in order for you to have a closer look into this with our Team? 

 

Let me know! 

tiffanyk208's avatar
tiffanyk208
New member | Level 2
3 years ago

Yes please, this is publicly posted information with other e-fax options, but I can't find it here.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi tiffanyk208, I just sent you an email, I'll see you there!

    • tiffanyk208's avatar
      tiffanyk208
      New member | Level 2
      3 years ago

      There has still been no response from your team.

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hi tiffanyk208, I can see that a support agent from the specialist team had replied to your ticket on Friday, to which they received no response. 

         

        Please could you check your inbox or your spam folder to ensure it didn't get directed there?

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