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Forum Discussion
mellylouc
9 months agoNew member | Level 2
Possible scam email sent directly from noreply@mail.hellosign.com
Hello! This morning I received a strange email from noreply@mail.hellosign.com and it was for a signature for a subscription for Geek $quad(?). It's $399 USD and I have no idea what this service woul...
- 9 months ago
Hi mellylouc, thanks for bringing this to our attention.
I've removed the image for your own privacy and security.
I'd recommend forwarding this email directly to abuse@dropbox.com in order to report this to the appropriate team for them to take action on it.
If you have any further queries, feel free to message back.
lawilbanks1
6 months agoNew member | Level 2
Hello, Jay. I was fortunate enough to find this email when I searched the internet for "noreply@maiI.hellosign.com" and realize that this discussion was closed some time ago but still wanted to thank you. I have been receiving other such emails (other senders) and have been paying much closer attention since reading your post.
Mark
Super User II
6 months agolawilbanks1 wrote:My mailbox search (all boxes) indicated that there was no such email sent by me, and even the original email I received was gone.
Dropbox, or in fact any other service has no such way of removing emails like that. However, personally, I find Outlook search especially is dire. It is so so poor at finding emails that I KNOW are there as I can see replies referencing it. This seems to be especially so if you've a larger mailbox. Being honest not sure on services such as Gmail etc. but I imagine its pretty common - and is getting worse with AI almost trying to force what it thinks we want to see rather than what we actually want to see!
That aside it may be worth just running a malware and virus check on your devices to be 100% certain they are safe!
lawilbanks1 wrote:By the way, if anyone has not and wants to forward it, might I recommend a screenshot instead of forwarding the actual email
Unfortunately email providers need the actual emails to work out where its come from to report spam etc. using its hidden headers etc.
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