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Sheba123's avatar
Sheba123
New member | Level 2
8 months ago

Questions regarding the cancellation of my Dropbox Sign subscription

Dear Support Team I hope you are well. I am writing to clarify the implications of cancelling my contract and subscription with HelloSign. I signed the Terms and Conditions in June 2022, and my...
Dropbox Sign
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey Sheba123, thanks for reaching out to us.

If you cancel your Dropbox Sign subscription before your renewal date, you should be able to keep all the features available to your paid plan, until the renewal date comes.

After your renewal date and the downgrade of the account, you'll only be able to access features available to the free account.

If you have any other questions, please let us know.

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