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LaraAelric
1 month agoNew member | Level 2
Requesting Attachments - How to remove watermark?
Hello, We recently discovered the added ability to request attachments when sending documents for signature. I just received back the first of these and saw that the attachments are covered in a wat...
- 1 month ago
Hi Walter ! I didn't send the rest under the email address I made this account with, but I am the original sender with alternate email address. I can't add a screenshot because it's sensitive information but I did go digging in our account until I found another submission with attachments included and didn't see a watermark. So it looks like this may actually be something the signer did, not something on dropbox's end. Phew!
Walter
Dropbox Community Moderator
1 month agoHey LaraAelric - thanks for posting on our Community and happy December!
Can you please clarify if you're the original owner of the signature request and also if this watermark comes from Dropbox or from another source perhaps?
Let me know and we'll take it from there.
P.S.: Feel free to add a screenshot if you feel that would help.
- LaraAelric1 month agoNew member | Level 2
Hi Walter ! I didn't send the rest under the email address I made this account with, but I am the original sender with alternate email address. I can't add a screenshot because it's sensitive information but I did go digging in our account until I found another submission with attachments included and didn't see a watermark. So it looks like this may actually be something the signer did, not something on dropbox's end. Phew!
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