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SheilaSheridan's avatar
SheilaSheridan
New member | Level 2
8 months ago
Solved

Signatures: Can only add up to one signer

Hello. When I upload a new doc for signature, an alert pops up saying I can only add up to one signer. I've been able to add multiple signers up until now. Appreciate your ideas on how to fix this. T...
Dropbox Sign
  • Mark's avatar
    Mark
    7 months ago
    SheilaSheridan wrote:

    I only have access to Safari.

    Can you not download and try say Chrome?

    Its really the only way to see if its a local issue or not.

    Another thing to try is deleting all cache and temp internet files. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey SheilaSheridan, thanks for reaching out to us.

Can you please send us a screenshot of the message you're getting?

Are you doing this from your Dropbox Sign account or from the Signatures page on dropbox.com?

Also, what kind of plan do you have?

Let me know and we'll go from there.

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