Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

SheilaSheridan's avatar
SheilaSheridan
New member | Level 2
8 months ago
Solved

Signatures: Can only add up to one signer

Hello. When I upload a new doc for signature, an alert pops up saying I can only add up to one signer. I've been able to add multiple signers up until now. Appreciate your ideas on how to fix this. T...
Dropbox Sign
  • Mark's avatar
    Mark
    8 months ago
    SheilaSheridan wrote:

    I only have access to Safari.

    Can you not download and try say Chrome?

    Its really the only way to see if its a local issue or not.

    Another thing to try is deleting all cache and temp internet files. 

SheilaSheridan's avatar
SheilaSheridan
New member | Level 2
8 months ago

I only have access to Safari. I've used signatures via Safari with no issue for several years. Including last month, until this message appeared. I've deleted and reloaded the file to see if that changes anything and it does not. Thank you.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
8 months ago
SheilaSheridan wrote:

I only have access to Safari.

Can you not download and try say Chrome?

Its really the only way to see if its a local issue or not.

Another thing to try is deleting all cache and temp internet files. 

About Dropbox Sign

Node avatar for Dropbox Sign
Ask your Dropbox Sign questions here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!