Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Comanche's avatar
Comanche
Explorer | Level 4
1 month ago

The Signature field isn't suggesting the signer’s name for unauthenticated users

Hi! I am using Dropbox Sign to create a new document for signature. In the document, I place a Signature field and send the request to the signer, John Doe, via email. Previously, when an unauthent...
Dropbox Sign
Comanche's avatar
Comanche
Explorer | Level 4
1 month ago

I assume that the reason is not in the documents, but in the new design of the signature dialog box. The design was updated two or three weeks ago. Before that, I'm sure, the behavior was as mentioned previously.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    So, just to clarify, is this only occurring in new documents that you have created?

About Dropbox Sign

Node avatar for Dropbox Sign
Ask questions and get help with Dropbox Sign here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!