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djaffee's avatar
djaffee
Explorer | Level 3
2 years ago

There are no folders in Save to Folder in Signature

I've just added a new member to our company DropBox and given her access to use a template in Signature. When she gets to the Save to Folder page, there are no folders available to her. There are no ...
frenchfoxdesign's avatar
frenchfoxdesign
Explorer | Level 4
1 year ago

I am also encountering this same issue.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

In that case, I'd recommend getting in touch with our support team as they'll be able to assist further with account specific information @frenchfoxdesign 

 

Let us know of any updates!

  • frenchfoxdesign's avatar
    frenchfoxdesign
    Explorer | Level 4
    1 year ago

    For those in this channel experiencing this issue I chatted with the DropBox support team and their engineers are aware of the issue and are working on a fix.

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