Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

djaffee's avatar
djaffee
Explorer | Level 3
3 years ago

There are no folders in Save to Folder in Signature

I've just added a new member to our company DropBox and given her access to use a template in Signature. When she gets to the Save to Folder page, there are no folders available to her. There are no ...
frenchfoxdesign's avatar
frenchfoxdesign
Explorer | Level 4
2 years ago

I am also encountering this same issue.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

In that case, I'd recommend getting in touch with our support team as they'll be able to assist further with account specific information @frenchfoxdesign 

 

Let us know of any updates!

  • frenchfoxdesign's avatar
    frenchfoxdesign
    Explorer | Level 4
    2 years ago

    For those in this channel experiencing this issue I chatted with the DropBox support team and their engineers are aware of the issue and are working on a fix.

About Dropbox Sign

Node avatar for Dropbox Sign
Ask your Dropbox Sign questions here.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!