Micheala S.'s avatar
Micheala S.
New member | Level 2
1 day ago
Status:
Open

Bring back export files feature

When sharing files you used to be able to text or email the actual file and not just a link. You would choose export and then would be given the option to share a copy of the actual file or the link. With the scammers having so many digital link click bait links it's not very trust worthy to just send a link. It is one of the main functions I use regularly besides automatic camera uploads. What is the purpose of having a premium plan if it doesn't work for the reasons one needs it to work?

5 Comments

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    16 hours ago

    Hi Micheala S., WayneP, to follow on from Rich, this article has these steps you need to follow in order to save files from the Dropbox mobile app to your device.

    If this isn't working for you, please let me know exactly what you're experiencing.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    19 hours ago
    WayneP wrote:

    Please bring back the export option.

    There's nothing to bring back. It's still possible. See my reply above yours.

  • WayneP's avatar
    WayneP
    New member | Level 2
    20 hours ago

    I used to be able to directly export the files. Now it is only a link. Alot of recipients are not clicking the link for fear of scams or viruses. Please bring back the export option.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 day ago
    Micheala S. wrote:

    When sharing files you used to be able to text or email the actual file and not just a link.

    You still can. On Android select Share, then Export and select the your email app. On iOS select Save to device, then select your email app.

    Both will result in the file directly attached to a blank email message.

  • Dell_Dropbox's avatar
    Dell_Dropbox
    Icon for Community Manager rankCommunity Manager
    1 day ago
    Status changed:
    New
    to
    Open

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