Forum Discussion

_robin_'s avatar
_robin_
Helpful | Level 6
5 years ago
Solved

Apple Silicon (M1) Desktop Sync Compatibility

Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.   Rosetta is not an option as it annihilates the battery.   This may be a duplicat...
desktop
Download
Mac
sync
  • Emmet's avatar
    Emmet
    4 years ago

    Hi all,

    Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.

     

    If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.

chetman's avatar
chetman
Helpful | Level 6
5 years ago

I've been a paying Dropbox user for over a decade, and have really evangelized the product -- including getting my company to pay for a corporate account. 

 

I'll absolutely be bailing from both if this isn't resolved quickly. I just ordered by first M1 Mac and I'm just STAGGERED at the attitude being shown here by Dropbox. You made your product by being seamlessly cross-platform, and now you're shunning the Mac when you've had a YEAR to get to an M1-native build. This is immensely disappointing, but the good news is that there are other options with native M1 builds -- in fact, near as I can tell, Dropbox is the only holdout of the major sync platforms. 

 

Time was, Dropbox was alone in this space, but even OneDrive works well on Macs and iOS now. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!