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Forum Discussion
_robin_
5 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicat...
- 4 years ago
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
jlaguna
4 years agoExperienced | Level 12
snmorbe There is currently no non-beta, a.k.a. release, version for Apple Silicon. If you haven't selected the "Early releases" option in your Dropbox Settings (on the website), you will still be running the Intel version. The Intel version, which uses Rosetta 2, generally works just fine, although some folks are reporting high CPU and/or RAM usage. FTR, I found the Intel version on my 2021 MacBook Pro (M1 Pro chip) to work quite well, with very low demands on CPU and RAM despite the need for Rosetta 2. (You can confirm that you are running the Intel version and check on its CPU and RAM usage with the MacOS Activity Monitor app, as jekratz notes.) Unless the Intel version is giving you problems, I would suggest simply waiting until you are upgraded automatically with a stable release (though God only knows how long that is going to take).
jekratz
4 years agoCollaborator | Level 9
There is an M1 official release. It is no longer in beta.
https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-142-4-4197/td-p/578106
That is the latest official release.
- snmorbe4 years agoCollaborator | Level 8
jekratz You tell me that this is the officieel stable M1 version: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Stable-Build-142-4-4197/td-p/578106
This version is on the Macbook Pro: version 142.4. 4197. But the system information under 'kind' is telling me it is Intel. See my picture.
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