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Can't access Dropbox on new computer due to Safe-mail address

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Can't access Dropbox on new computer due to Safe-mail address

IH8This
New member | Level 2
‎03-27-2023 06:49 AM

I have been using Dropbox for a decade with no problems. I had to get a new computer and now I can't log in to my account. I keep getting the message that my email, which is a safe-mail account, isn't accepted. I need my files. What do I do? I've never had this problem before.

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Mark
Super User II
‎03-27-2023 07:00 AM

Can you post a screenshot of the error message?


 


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