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Re: Can't access beta forum

Can't access beta forum

emptywhitenoise
Helpful | Level 5
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I received the beta and the corresponding email.  I am unable to access the beta forum.

1 Accepted Solution

Accepted Solutions

Megan
Dropbox Staff
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Happy Wednesday @emptywhitenoise!

I checked deeper into this, and it seems you've been accepted, and you should be able to have access to the MacOS beta forum now. 

Can you check on your end, and confirm?

Megan
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

12 Replies 12

Megan
Dropbox Staff
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Hi @emptywhitenoise, let's get right into this! 

Are you signed into our Community, using the same email address that your invited Dropbox account is under? 

Do you see an option in the email to request access on your end? 

Let me know, and we'll take it from there.

Megan
Community Moderator @ Dropbox
dropbox.com/support


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emptywhitenoise
Helpful | Level 5
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Today when I tried the link to join, the button was there to request to be added.  Yesterday the link brought me to the same page but there was no such button,   It kept prompting me to sign in.  I would sign and be greeted with an error page.  

Megan
Dropbox Staff
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Thank you for the speedy reply, @emptywhitenoise

I'm assuming you managed to resolve that, and get access now, right?

Megan
Community Moderator @ Dropbox
dropbox.com/support


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emptywhitenoise
Helpful | Level 5
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Well I sent a request to join but as yet I haven’t been accepted.

Megan
Dropbox Staff
Go to solution
Happy Wednesday @emptywhitenoise!

I checked deeper into this, and it seems you've been accepted, and you should be able to have access to the MacOS beta forum now. 

Can you check on your end, and confirm?

Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

emptywhitenoise
Helpful | Level 5
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I am now a member, thank you.

dreamer89
Explorer | Level 4
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Can I please be added?

Nancy
Dropbox Staff
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Hey @dreamer89, I hope you’re doing well! 

 

Have you received any relevant communication perhaps to your email address? 

 

If so, there should be an option there to be added directly to our beta forum. 

 

Let me know, and we’ll take it from there.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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richwiss
Explorer | Level 3
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I'm in the same boat. I got the beta invite but can't access the forum. And I don't know if my forum user name is associated with my dropbox email or how to check it. I'd love the help!

Need more support?