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Can't save to Dropbox in Windows 10 S mode

Can't save to Dropbox in Windows 10 S mode

KnightRyder
Helpful | Level 5
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Trying to set up a new Windows 10 laptop which had Dropbox already installed, in S mode. Signed in to Dropbox (used on previous machine) OK but Dropbox not appearing in File Explorer. I can open an existing Dropbox file in Excel using 'Open with'  - and can save it - but cannot create a new file in Excel and save it to dropbox because cannot add Dropbox as a location. Don't want to exit S mode; anyway the Microsoft page on S mode says you can 'save your files to ... Dropbox', so it's not S mode blocking it. But, while WIndows 10 recognises the Dropbox App, it does not recognise dropbox as a location. And yes, I have tried uninstalling, reinstalling, system restart but still unable to save new files. Any ideas?

1 Accepted Solution

Accepted Solutions

KnightRyder
Helpful | Level 5
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Microsoft support couldn't fix it either. I had to exit S-mode and download the full Dropbox. It seems the microsoft website is not quite telling the truth. Thanks for your input, Mark

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16 Replies 16

Mark
Super User II
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Its because you are using the Dropbox App - that is a read only app.

You need to download and install the full client from www.dropbox.com/downloading. This will create your Dropbox folders etc.


 


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KnightRyder
Helpful | Level 5
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But S mode will only allow apps from the microsoft store to be installed, so to get the full download, I would need to exit S mode (I really don't want to do this because my business partner, whose laptop it is, is not very internet-savvy).

Micosoft explicitly says that in S mode you can 'save files to Dropbox'. Anyway the app is not read-only because I can modify a file, I just can't create a new one, becuase windows does not list Dropbox as a location.

How does Dropbox tell windows that it's there?

KnightRyder
Helpful | Level 5
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Microsoft support couldn't fix it either. I had to exit S-mode and download the full Dropbox. It seems the microsoft website is not quite telling the truth. Thanks for your input, Mark

mcmediate
New member | Level 2
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Thank you.  I thought it was just me - apparently Microsoft's way to force you to use their cloud, Onedrive.

chrisrab
New member | Level 2
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Exactly.  The only option in the Microsoft Store is for the "lite" version called "Dropbox for S mode" and it doesn't allow you to directly download your own files - which makes it a complete waste of an app.  I had to find the full Dropbox download from the Dropbox website to get the actual, complete program.  Quite, quite ridiculous.

doddy
New member | Level 2
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I have not used dropx box Smode but now files are not being updated in my normal Dropbox and I have found the updated files in S mode. What to do?

 

Wisterian
Explorer | Level 4
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Thanks for this. I tried it but even when I go to the link, I can only download the app which is S mode. I can't get regular dropbox to load. S is very inadequate and changing to online word / google creates formatting problems.

Wisterian
Explorer | Level 4
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Replying to myself, downloading regular dropbox finally worked. I am not sure how what I did was different from the previous attempts.

Fiona
Dropbox Staff
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What happens when you click this link @Wisterianwww.dropbox.com/downloading

Have you uninstalled the S mode successfully? 


Fiona
Community Moderator @ Dropbox
dropbox.com/support


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