Can't save to Dropbox in Windows 10 S mode

[KnightRyder]

Trying to set up a new Windows 10 laptop which had Dropbox already installed, in S mode. Signed in to Dropbox (used on previous machine) OK but Dropbox not appearing in File Explorer. I can open an existing Dropbox file in Excel using 'Open with'  - and can save it - but cannot create a new file in Excel and save it to dropbox because cannot add Dropbox as a location. Don't want to exit S mode; anyway the Microsoft page on S mode says you can 'save your files to ... Dropbox', so it's not S mode blocking it. But, while WIndows 10 recognises the Dropbox App, it does not recognise dropbox as a location. And yes, I have tried uninstalling, reinstalling, system restart but still unable to save new files. Any ideas?

[Mark]

Its because you are using the Dropbox App - that is a read only app.

You need to download and install the full client from www.dropbox.com/downloading. This will create your Dropbox folders etc.

[KnightRyder]

But S mode will only allow apps from the microsoft store to be installed, so to get the full download, I would need to exit S mode (I really don't want to do this because my business partner, whose laptop it is, is not very internet-savvy).

Micosoft explicitly says that in S mode you can 'save files to Dropbox'. Anyway the app is not read-only because I can modify a file, I just can't create a new one, becuase windows does not list Dropbox as a location.

How does Dropbox tell windows that it's there?

[KnightRyder · Accepted solution]

Microsoft support couldn't fix it either. I had to exit S-mode and download the full Dropbox. It seems the microsoft website is not quite telling the truth. Thanks for your input, Mark

[mcmediate]

Thank you.  I thought it was just me - apparently Microsoft's way to force you to use their cloud, Onedrive.

[chrisrab]

Exactly.  The only option in the Microsoft Store is for the "lite" version called "Dropbox for S mode" and it doesn't allow you to directly download your own files - which makes it a complete waste of an app.  I had to find the full Dropbox download from the Dropbox website to get the actual, complete program.  Quite, quite ridiculous.

[doddy]

I have not used dropx box Smode but now files are not being updated in my normal Dropbox and I have found the updated files in S mode. What to do?

[Wisterian]

Thanks for this. I tried it but even when I go to the link, I can only download the app which is S mode. I can't get regular dropbox to load. S is very inadequate and changing to online word / google creates formatting problems.

[Wisterian]

Replying to myself, downloading regular dropbox finally worked. I am not sure how what I did was different from the previous attempts.

[Fiona]

What happens when you click this link @Wisterian? www.dropbox.com/downloading

Have you uninstalled the S mode successfully?