Can't sign into Dropbox desktop app on Mac OS Sequoia

[jkc-muc]

Hi - since upgrading to macOS Sequoia (version 15.0) I can no-longer use Dropbox on my Mac.

It works on my other devices and I can also login to the website.

I signed out then signed into Dropbox on the Mac but this is as far as it gets:

Advice gratefully received.

 

[Jay]

Hi @jkc-muc, thanks for bringing this to our attention.

Could you try reinstalling the Dropbox desktop application, without uninstalling it first, by using this link?

Keep me updated with any progress!

[jkc-muc]

Hi Jay,

Which link?

[Jay]

Apologies, the link didn't get attached correctly. This is the link.

[jkc-muc]

Thanks Jay,

Did as you suggested but no real difference, just this (alternating between black and blue rhomboids).

 

[Jay]

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

[jkc-muc]

I use the standard Mac firewall but that hasn't changed (except for the recent upgrade to Sequoia)

[jkc-muc]

Just noticed that the firewall is blocking incoming connections from the Dropbox app.

I guess that must have changed but I can look at it tomorrow, it's past 8pm CET here.

[Megan]

Take your time, and definitely feel free to update us @jkc-muc.

[jkc-muc]

Hi Megan,

My firewall is set to this for Dropbox

 

and I can't find a way to change it.