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Re: Cannot establish a secure connection after dropbox update to 111.4.472

Cannot establish a secure connection after dropbox update to 111.4.472

gabriel_nemeth
Helpful | Level 6
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After the dropbox app (Window 10) updates itself to the latest 111.4.472 version, I'm getting this 'Cannot establish a secure connection'.

I've checked my time on my laptop, router. It's fine. I've disabled firewalls and the whole Eset Security. I've checked my ports. Everything is fine. I've turned off the proxy setting inside app. Scanned my system for viruses, nothing fount. The only solution is to revert back to the older version, but if I do so, the app will update itself so I'm at the beginning.

440 Replies 440

Mike63
New member | Level 2
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Hello!

Since Today i have the same `Problem.

I tried everything, but still says no secure Internet Connection......

Can someone help

pleutwiler
New member | Level 2
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Dropbox cant connect to internet however all connection tests result good. Does anyone know how can I solve this issue?

puzzler565
Explorer | Level 3
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Walter's ESet instructions worked for me, too. Thanks. (They were very clear instructions for a non-techie like me!)

jlrx81
New member | Level 2
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I am having the same issue, first started on a laptop, then it appeared on another computer.

 

Tells me my time is wrong (it's not) and then tells me it can't establish a secure connection.

 

It's been over a week now.

Mazzarisi
New member | Level 2
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Anch'io ho lo stesso problema da quando si è installata automaticamente la versione 111.4.472... e sono completamente bloccato perchè Dropbox non si sincronizza più!!!

.....

I too have the same problem since version 111.4.472 was automatically installed ... and I'm completely stuck because Dropbox doesn't sync anymore!!!

larryinplymouth
Explorer | Level 3
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Have tried everyuthing on three different machines on different routers, adsl, 4g, fibre and switched ESET antivirus on and off and nothing works!!!....  This needs an immediate fix as its costing me money in downtime.

Martin D.22
Helpful | Level 6
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The original poster already said that solution did not work

revtjesq
New member | Level 2
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hi,

was having an issue with the can't establish secure internet connection. changed the proxy servings to no. and also changed the ssl protetions in my anti virus. no luck. so unlinked my account to attempt to reinstall. now my dropbox says my computer is offline and i can't sign into my account.

 

all this bc i was trying to sync my files

uncsuperfan
Helpful | Level 6
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Walter's instructions worked for me.  I use ESET as well, and it is easy to add the two exclusions to it.  Preferable to do that and remain on the stable channel than it is to have to move to the beta version, even though that works for now, also.

 

Either approach works, but ESET with exclusions and the stable channel is preferable to no exclusions but beta channel.

 

Thanks for everyone's help on this.

Martin D.22
Helpful | Level 6
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"works fine now" ... 
Yeah ... but then it updates to the bad version and stops working

Need more support?