Desktop app does not start on system startup up in macOS

[djmdivis]

Dropbox does not start on startup in Mac Os Ventura 13.4. It is set to start on start up in the app, and in OS settings but it's simply does not do that. Please help!

[Nancy]

Welcome aboard the Community, @djmdivis!

When did you notice this issue on your device? Were there any updates on your computer/Dropbox app recently, right before this behavior started? 

Can you send me a screenshot of your desktop app preferences, as well?

Keep me posted.

[skisnkeys]

I have the same problem.  It started when I reinstalled after factory resetting my MacBook and reinstalling dropbox.  I'm on 13.4.1 Ventura.  Same thing.  Shows as a startup item but doesn't start up.

[Megan]

Hey @skisnkeys, sorry to hear you're having issues with this.

May I ask if you have any antivirus or firewalls running on your computer? Also, when you access the app's preferences, under the General tab, do you see the Start Dropbox on system startup as enabled? 

Also, what's the version of the desktop app on your computer as shown in your taskbar?

Thanks!

[319heads]

Same issue here, Dropbox never starts automatically even though "Start Dropbox on system startup" is checked. Not running any anti-virus, etc. OSX Ventura 13.4

[skisnkeys]

I finally just reinstalled.  It was a bit laborious since everything had to resync.  But it does automatically start now.

[Hannah]

Happy to see that you were eventually able to resolve this, @skisnkeys!

As for your case, @319heads, can you first let us know if you're using the new version of the Dropbox app for macOS (with the Dropbox folder located in ~/Library/CloudStorage/)?

[319heads]

Using Dropbox v184.4.6543

My Dropbox folder is in Users/username/Dropbox

[Megan]

Hi @319heads, since that setting is already enabled, have you tried to uninstall the app, restart your computer and then reinstall it, to see if that helps?

[BiLC]

I just had a similar issue. I had recently reinstalled the Dropbox app and it wasn't opening up automatically on my MacBook on startup. Instead of the hassle of uninstalling and reinstalling, the trick was to look in System Settings/General/Login Items

In the upper 'Open at Login' section there was an existing item for Dropbox app, but it's icon was generic which implied that it was a 'leave behind' from previous installs. I removed that item (hit the - 'minus' button below) and then added a fresh instance of the updated Dropbox app (hit the + 'plus' button) from your applications directory.. you should see a fresh Dropbox icon in the list.. restart and you you should be good to go.

I'm on Macbook, OS v14.4.1, Dropbox v196.4.6900