Dropbox app menu is hidden

[Sharkman]

Hi all.

Am new here. I have just installed Dropbox on my Windows 10. When the box opens part of the top section is hidden at the top of the page!! I cannot see the full box menu or move it. Please help.  Thanks,

This is the top of the screen.

[Sharkman]

Hi Jay

Looks like we have found the issue.

Due to my eyesight, the monitor is set at 125%. Drop box does not like that.

If I go down to 100% the dropbox menu appears, but i cannot use this screen format.

I tried moving the dropbox menu screen to the centre of the pc but it does not move.

Is there a solution to this issue please?

Thanks

[Sharkman]

Hi mark.

It's the latest version. Downloaded yesterday again.
183.4.7058.

[Jay]

Thanks for the info, could you try these steps to see if they help with the Dropbox desktop application?

[Sharkman]

Hi Jay.

Followed all steps but the change is very little. Still cannot see full menu.

😭

[Nancy]

Hi again, @Sharkman! 

Can we log a ticket for you, and investigate this further? We can message you to this email address, if that's alright.

[Sharkman]

Yes please Nancy.

I would like to solve this issue..

Thanks

Alex.

[Nancy]

Hey Alex! Please check your email address, when possible, and reply back to my message there. 

Thanks.

[Sharkman]

Hi Nancy.

Just answered your email.

thanks

Alex.