Dropbox for MacOS is now ready

[Grokitas]

I've got Dropbox installed on an M1 MacBook. After upgrading to Ventura 13.0 it brings up a notification. If I click on "Get started" and go through all the steps in the process it appears to work, but the notification never goes away, and doesn't have any method to manually remove it. I've tried restarting the Dropbox app, and restarting the whole computer. Neither make the notification go away.

[PaulHarder2]

I'm now on v165.4.4300.  I don't have any notifications on the Dropbox icon in the menu bar. That's a plus.

But my Dropbox folder is still located at Macintosh HD > Users > paulharder2 > Dropbox, not where the earlier announcement seemed to be saying it will go.

[PaulHarder2]

Oops. After a few minutes, the Dropbox icon in the menu bar again shows "Dropbox for macOS is now ready."

[Jay]

What happens if you click the link in that notification now?

[PaulHarder2]

It took only a few minutes to work through the procedure, perhaps because most of my Dropbox-hosted files had been set to online-only in the previous upgrade.  After completion, I rebooted, found that there is a new Dropbox location in Finder, and the Dropbox icon in the menu bar no longer has that notification flag. I'm at v165.4.4300 now.

Looks like it worked. Thanks!

[nuce60]

Hi there yes you can!

[David F.61]

So there's this message and a red exclamation mark telling me to upgrade to the latest Dropbox app for Mac, so I did, but the message and the red warning is still there.  Why is it still telling me to upgrade when I already have?

[Megan]

Hey @David F.61, thanks for reaching out to us about this.

Have you tried rebooting your device at all? Can you also send me a couple of screenshots, in order for me to have visual of this?

Keep me posted!

[Nancy]

Hi @nuce60! 

I’ve logged a ticket for you instead, so that we can look into this further. 

Please reply back to me, when you’ve got some free time.

[David F.61]

Didn't see a way to open a ticket myself, so thanks for doing that. I'm seeing this on two different Macs using the same account.

[Hannah]

Hey @David F.61, my colleague Nancy has actually reached out via email to a different user.

Can you check Megan's reply to you here and get back to us with the info she requested?