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Dropbox using over 4GB of RAM on my M1 Macbook Pro 13"

Dropbox using over 4GB of RAM on my M1 Macbook Pro 13"

freelancingjim
Helpful | Level 6

Dropbox is using over 4GB of RAM on my M1 Macbook Pro 13".

 

I realise that we are waiting for the native Apple Silicon version, but this is rediculous. I've been using dropbox for more than 10 years, and this is the first time I'm seriously considering to move on. I've seen people complaining about dropbox using 256mb of RAM, at this point that would make me extremely happy. OVER 4GB.....what????? 

 

Screenshot 2021-02-04 at 20.45.38.pngScreenshot 2021-02-04 at 20.54.20.pngScreenshot 2021-02-04 at 20.54.28.pngScreenshot 2021-02-04 at 20.54.34.png

23 Replies 23

Galaxy3
Explorer | Level 3

yep happy for you to reach out.

 

The work around I have created is a calendar event that quits the app waits 10 seconds and the restarts the app once a week. as we typically do not shut this machine down. I don't see this leak occurring on any of the intel installs I currently use or have used in past

Nancy
Dropbox Staff

Hey again, @Galaxy3!

 

I’ve just logged a ticket for you. Whenever you can, please reply back to me, and we’ll investigate this further. 

 

Cheers.


Nancy
Community Moderator @ Dropbox
dropbox.com/support


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Santiago23
New member | Level 2

Hello @Nancy, 

I am experiencing a very similar issue running arm64 Dropbox client on a M1 Ultra Mac Studio. I'll find the Dropbox client using up to 38Gb on RAM, which drops to about 640Mb when I restart the process. Have you found the root of this issue? Thank you in advance!

Best, 

SO 

Hannah
Dropbox Staff

Hey @Santiago23, sorry to see you're also having this issue.

 

Can you let us know the version and syncing status of the Dropbox app and your exact OS version as well?

 

You can see the Dropbox version and sync status, by hovering over your Dropbox icon.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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    Hannah Dropbox Staff
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    Santiago23 New member | Level 2
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    Nancy Dropbox Staff
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    Galaxy3 Explorer | Level 3
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