cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11

Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11

BD_CSB
Helpful | Level 6
Go to solution

Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options.

With other installed apps and options I've enabled, right click menu is quite long, (full menu no shown below).

How do I consolidate these 2 Dropbox option trees into 1?

Thanx

DBox Duplicate Menu.jpg

 

 

 

43 Replies 43

Megan
Dropbox Staff
Go to solution

Awesome news @pritz54!

 

If you need anything else, we'll be one post away. 


Megan
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

brankogrbac
Helpful | Level 6
Go to solution

Desktop client stable build 175.4.5569 doesn't seem to be adding these three registry keys during installation on Windows 11. I think we may be one step closer to resolving this issue.

However, while the client is running, it is still possible to sometimes get double context menu entries, specifically on local user's desktop shortcuts (not on public user's shortcuts or other files or folder).

 

Screenshot 2023-05-31 110125.png

 

We need a community moderator to comment on the status of this bug in their tracking system and confirm or deny my findings.

SubzeroDev
Helpful | Level 5
Go to solution

Well, look at this mess. 

SubzeroDev_0-1686061105533.png

 

I think I asked like years ago, why not just group all the items into sub-menu.

Having all these items fill up the context menu makes no sense at all.

 

I can see why Microsoft makes Win11 to show basic context menu by default. 

Apps just like to pollute the context menu with no regard.

BD_CSB
Helpful | Level 6
Go to solution
 
Dropboxer
 
 
February

Hi @BD_CSB, thanks for bringing this to our attention.

 

Could you try quitting and restarting the Dropbox desktop application?

 

I'd also recommend rebooting the entire machine as well to see if this helps.

 

Keep me updated with any progress!"

 

FOUR MONTHS AND NOTHING DONE!

WHY would anyone pay for Dropbox?

Hannah
Dropbox Staff
Go to solution

Thanks everyone for bringing this to our attention.

 

Just wanted to let you know that our team is aware of this issue and are currently working on a solution.

 

Once we have more news or updates, we will let you know.


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

remizik
Explorer | Level 4

How is this still not fixed? What the hell are you doing?

NicoQu
Helpful | Level 5

Same problem. It's been like this for many months!

peacelake
Helpful | Level 5

Some problem here. Very annoying.

My solution is to use the right menu apps to remove the Dropbox entries. It works but the duplicated entries will appear again after some time. 

uszer
Helpful | Level 5

Same issue here:

uszer_0-1692015738606.png

When is this going to be fixed? Thanks!

Nargus
Helpful | Level 6

At this point, I'm inclined to say that Dropbox could just use an AI Chatbot for customer support, since it's obvious the only thing they do is reply "our team is aware of this issue and are currently working on a solution" without actually doing or explaining anything, or even give some customer updates.

 

Or maybe that's what they already do and their dev teams are just the Google AI?

 

Really, the only thing keeping me on Dropbox at this point is inertia. Since it's a pain switching, considering their price is also more expensive than Google's.

Need more support?