Free 1 GB extra storage offer to install Dropbox Passwords

[Larry Sessions]

I got an offer of 1 GB extra storage if I installed Dropbox Passwords. I did so, but no extra storage. Was it a hoax?

[altvaro]

Hello, I happened the same to me, yesterday I received an pop up offer, then installed the password app, I used it for a while, but no extra space was added to my account. What can I do?

[Hannah]

Sorry to hear about this, @altvaro.

Can we send you an email as well, to see what's going on?

[altvaro]

of course! I'll wait for your email 🙂

[adorettic]

Hi there, 

I have the same issue as everyone has been saying here. Feel free to email me no problem. Thanks for your help getting the extra gig of storage.

[Walter]

Hey there @adorettic - sorry to her about this.

I've just sent you an email to look further into this, so please have a look at your inbox and we'll take it from there. 

[miguelstc]

I have the same problem. I got the pop-up on the website with the promotion of an additional 1GB with Dropbox Passwords, I followed the steps and when I finished, the promised GB was not added.

[Walter]

Hey @miguelstc - thanks for letting us know about this.

Would it be OK with you if we reached out via email to have a further look internally? 

[feynon]

I encounter the same challenge mentioned by others in this context. Please don't hesitate to send me an email regarding this matter; it would be appreciated. Thank you for assisting me in obtaining additional storage.

[Walter]

Hey @feynon - thanks for letting us know about this.

I just sent you an email to have a further look internally,  so please have a  look at your inbox and we'll take it from there. 

[Plenum]

Hi, I have the same problem, a popup did offer to me 1 gb if I install Dropbox Passwords. But after doing that i have not received that to my account.

Thanks.