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Have new android phone and cannot access my existing account. No icon on home page.

Have new android phone and cannot access my existing account. No icon on home page.

Robert Grant
Explorer | Level 3

Cannot get DB icon to appear on home page

1 Reply 1

Megan
Dropbox Staff

Hi @Robert Grant, welcome to our Community! 

 

In order for you to be able to access your Dropbox account, you'd need to access your phone's relevant app store, since it's a new device and download the app there.

 

Have you tried that? Do you have any issues when trying to log into the account? 

 

Keep me posted!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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