cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to unlink dropbox from my MAC

How to unlink dropbox from my MAC

DavidW123
New member | Level 2
Go to solution

I recently acquired a new MacBook air and transferred data over from my old Mac.  In the process, Dropbox came too...

 

Now, I can't save any files to my computer/desktop - they all have to be saved to dropbox; and at the same time, I can't put anything in my trash - everything I want to delete has to 'go' immediately.

 


It seems that dropbox has somehow taken control of my computer!  I'd like to know how I can disconnect dropbox so that I can put files there when I want to, but only when I want to - not as a default.

Any help grateful received!.

1 Accepted Solution

Accepted Solutions

DavidW123
New member | Level 2
Go to solution

Hi Walter - thanks for your reply.  I tried what you suggested, but no joy.

 

Eventually, I realised that somehow in transferring over data from my old Mac, Dropbox had got garbled and no matter what I tried, I couldn't get the correct pathway for saving files to the computer rather than the cloud, and that the trash was never going to work..

So - I just reset the Mac and started from scratch: I reinstalled Dropbox and now things seems to work OK.

 

A rather drastic solution, but it was clear this was the only way I was going to get it to work.

Thanks again,

View solution in original post

2 Replies 2

Walter
Dropbox Staff
Go to solution

Hi @DavidW123, welcome to the Community and happy Monday!

 

It sounds like you accidentally enabled the Dropbox Backup feature on your new computer, probably upon installing the Dropbox desktop app. 

 

If that's the case indeed, you should be able to disable it as outlined here

 

Let me know if that helps, David. 

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

DavidW123
New member | Level 2
Go to solution

Hi Walter - thanks for your reply.  I tried what you suggested, but no joy.

 

Eventually, I realised that somehow in transferring over data from my old Mac, Dropbox had got garbled and no matter what I tried, I couldn't get the correct pathway for saving files to the computer rather than the cloud, and that the trash was never going to work..

So - I just reset the Mac and started from scratch: I reinstalled Dropbox and now things seems to work OK.

 

A rather drastic solution, but it was clear this was the only way I was going to get it to work.

Thanks again,

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    DavidW123 New member | Level 2
  • User avatar
    Walter Dropbox Staff
What do Dropbox user levels mean?