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I can't see my content on my new laptop. Why?

I can't see my content on my new laptop. Why?

eisenstein
Explorer | Level 3
Go to solution

I have a new and old laptops. When I activate Dropbox in my old laptop I see my files readily. I installed Dropbox in the new laptop, but when I login, there are no files at all. 

1 Accepted Solution

Accepted Solutions

Mark
Super User II
Go to solution

Have you given it time to sync? What happens if you go to the website on the new laptop? Do they appear there?

 

If not you've almost certainly set up a new account rather than log in with the same account as on the old device. Simply log out and back in with the correct details 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

1 Reply 1

Mark
Super User II
Go to solution

Have you given it time to sync? What happens if you go to the website on the new laptop? Do they appear there?

 

If not you've almost certainly set up a new account rather than log in with the same account as on the old device. Simply log out and back in with the correct details 🙂


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

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    Mark Super User II
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