Forum Discussion

anonymous's avatar
anonymous
4 years ago
Solved

I can't sign in on Dropbox Passwords; it gives me a white screen

302 Found The resource was found at db-h7jedxpzkl1q5m6://1/connect?oauth_token=oauth2:&oauth_token_secret=REDACTED&uid=427185579&state=oauth2%3Afd0575b2659029a175b71f3e5d07d5ce; you should be redirec...
Dropbox Passwords
  • anonymous's avatar
    anonymous
    4 years ago

    Hi Walter , I am using basic plan. I only use one device. I don't use Dropbox passwords browser extension. They are my error screenshot. Thanks.

     

anonymous's avatar
anonymous
4 years ago
Hi Walter, I am using mobile dropbox password app. I don't use Dropbox password browser extension for autofill password. I only store my private data. I always clear my history, cookies etc. My default browser is chrome. I tried different WiFi and cellular network. The error is the same. Where can I send screenshot? In this reply box, there is no sending option.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi anonymous, if you try to reply back to us from a computer, you should be seeing a little camera-like icon that will allow you to attach your screenshot back to us. 

 

Can you try that? It'd be super helpful for us to have a visual. Thanks! 

  • anonymous's avatar
    anonymous
    4 years ago

    Hi Megan, please checks this photos. They are details of my error.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey anonymous, may I ask what plan are you on and on how many devices and web browsers you're using Dropbox Passwords? 

       

      If you're on the Basic plan, there's a device limit you might be hitting, that's why I'm asking.  

       

      Out of curiosity, are you able to use the Dropbox Passwords browser extension on any of your web browsers? 

      • anonymous's avatar
        anonymous
        4 years ago

        Hi Walter , I am using basic plan. I only use one device. I don't use Dropbox passwords browser extension. They are my error screenshot. Thanks.

         

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