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anonymous's avatar
anonymous
3 years ago
Solved

I can't sign in on Dropbox Passwords; it gives me a white screen

302 Found The resource was found at db-h7jedxpzkl1q5m6://1/connect?oauth_token=oauth2:&oauth_token_secret=REDACTED&uid=427185579&state=oauth2%3Afd0575b2659029a175b71f3e5d07d5ce; you should be redirec...
Passwords
  • anonymous's avatar
    anonymous
    3 years ago

    Hi Walter , I am using basic plan. I only use one device. I don't use Dropbox passwords browser extension. They are my error screenshot. Thanks.

     

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi anonymous, what happens if you tap 'I don't have my other device'?

anonymous's avatar
anonymous
3 years ago
  1. Hi Jay , If I tap, 12 recovery words appear. I know that words.This is not my problem. I'll show the details of my problem(attach photo). In basic plan I can't sign in Dropbox password both mobile and browser extension. It stops at white screen( attached photo). After upgrading plan I can sign in. It says more than 3 devices( attached photo). There are 3 devices which are highlighted ( attached photo). These devices are only one device not 3. Why this happens? In Dropbox account there is only one connected app. I tried after unlinking app first before sign in Dropbox password browser extension the error still occurs . I only want to know how to unlik these highlighted devices. I don't find anything the possible ways.  

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