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I cannot install the desktop app on Linux Fedora 37

I cannot install the desktop app on Linux Fedora 37

sudoluke
Helpful | Level 6
Go to solution

Gnome 43 has removed

libnautilus-extension.so.1

making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.

 

For reference: https://ask.fedoraproject.org/t/official-dropbox-package-doesnt-install-in-fedora-37/27296

Here is a link to an open pull request to make the necessary changes: https://github.com/dropbox/nautilus-dropbox/pull/105

1 Accepted Solution

Accepted Solutions

Emmet
Community Manager
Go to solution

Hi there, 

 

We've spoken to our team, and they've told us that they're aware of a caching issue that causes that endpoint to return invalid 404 errors. They're currently working on a fix for this, but in the meantime, retrying the link should work. 

 

We also recommend clearing your cache before retrying, as this can assist with some common errors. 

 

Regards,

 

Emmet 

View solution in original post

70 Replies 70

Walter
Dropbox Staff
Go to solution

Hi @sudoluke, thanks for bringing this to our attention.

 

Would it be OK if we reach out via email to have a further look internally?

 

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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dobs
Explorer | Level 4
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Same here

 

[root@dobs-workstation dobs]# dnf install https://www.dropbox.com/download?dl=packages/fedora/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm
Fedora 37 openh264 (From Cisco) - x86_64 255 B/s | 271 B 00:01
Errors during downloading metadata for repository 'fedora-cisco-openh264':
- Status code: 404 for https://codecs.fedoraproject.org/openh264/37/x86_64/repodata/repomd.xml (IP: 8.43.85.67)
Error: Failed to download metadata for repo 'fedora-cisco-openh264': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried
Ignoring repositories: fedora-cisco-openh264
Last metadata expiration check: 0:18:11 ago on нд, 13-лис-2022 19:07:47 +0200.
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[MIRROR] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
[FAILED] nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm: Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)
Status code: 404 for https://www.dropbox.com/download/nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm?dl=packages/fedora (IP: 162.125.66.18)

Hannah
Dropbox Staff
Go to solution

Thanks for the nudge here, @dobs,

 

Do you mind if we email you, so we can investigate further?


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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jjadigo
Helpful | Level 6
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Same here. How to use dropbox on F37?

dobs
Explorer | Level 4
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Yes

exterm
Helpful | Level 6
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Same here, and please feel free to reach out to me via email.

yegnal
New member | Level 2
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Dropbox is arguably one of the best solutions for remote file storage.

 

I know there are some challenges with Linux from the standpoint of trying to provide support to the innumerable number of distributions out there, I get it...

 

But;

 

Maybe Dropbox could work more closely with the folks at Ubuntu & Fedora to maintain support those distributions at least, they happen to be the two distributions Dropbox provides download links, but the app doesn't work.  

 

Fedora & Ubuntu use gnome, gnome uses Nautilus; Dropbox provided support for Nautilus, but now that is no longer the case so the installation fails by not being able to resolve dependencies.  As of now, there is no solution or workaround, and I will not buy a Mac or install Windows just to get Dropbox to work, I will sadly migrate to an alternate supported solution..

 

This day and age I think this could be better managed.  The Linux users our there are growing in number, I myself abandoned Microsoft years ago and never cared for Apple inc., and I know I'm not alone.  

 

Hope this fosters some thought on the development side at Dropbox, and Thanks for listening....

clop
New member | Level 2
Go to solution

Hi,

 

nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm is not working on Fedora 37 because libnautilus-extension.so.1 is not available. Now Fedora propose  libnautilus-extension.so.4

 

 

sudo dnf install nautilus-dropbox-2020.03.04-1.fedora.x86_64.rpm
Last metadata expiration check: 0:48:14 ago on Wed Nov 16 13:58:44 2022.
Error:
Problem: conflicting requests
- nothing provides libnautilus-extension.so.1()(64bit) needed by nautilus-dropbox-2020.03.04-1.fc21.x86_64
(try to add '--skip-broken' to skip uninstallable packages)

sudo dnf provides libnautilus-extension*
Last metadata expiration check: 0:50:05 ago on Wed Nov 16 13:58:44 2022.
nautilus-extensions-43.0-2.fc37.i686 : Nautilus extensions library
Repo        : fedora
Matched from:
Provide    : libnautilus-extension.so.4

nautilus-extensions-43.0-2.fc37.x86_64 : Nautilus extensions library
Repo        : @system
Matched from:
Provide    : libnautilus-extension.so.4()(64bit)

nautilus-extensions-43.0-2.fc37.x86_64 : Nautilus extensions library
Repo        : fedora
Matched from:
Provide    : libnautilus-extension.so.4()(64bit)

 

 

 

Thanks

CL

entodoays
Helpful | Level 5
Go to solution

I have the same issue. Please update for Gnome 43 compatibility.

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