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I cannot install the desktop app on Linux Fedora 37

I cannot install the desktop app on Linux Fedora 37

sudoluke
Helpful | Level 6
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Gnome 43 has removed

libnautilus-extension.so.1

making it impossible to install Dropbox on Fedora 37. Please update the rpm installer to make use of the changes in gnome 43.

 

For reference: https://ask.fedoraproject.org/t/official-dropbox-package-doesnt-install-in-fedora-37/27296

Here is a link to an open pull request to make the necessary changes: https://github.com/dropbox/nautilus-dropbox/pull/105

70 Replies 70

Megan
Dropbox Staff
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Hey everyone!

 

You should all check your inbox, I've reached out internally about this, and I'd be happy to continue troubleshooting there.

 

Thanks!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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sudoluke
Helpful | Level 6
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You can reach out to me if you need to - but there isn't really any troubleshooting to be done on the customer end. This is a problem with Dropbox using a code library that was removed from Gnome 43 which is the default desktop environment for Fedora 37. I'm sure someone on your engineering team will know about this please escalate it there.

Hannah
Dropbox Staff
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Hey @sudoluke, thanks for your feedback here. 

 

I just sent you an email, so make sure to get back to me, when you have a chance. 🙂


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Megan
Dropbox Staff
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Hey @yegnal, I hope you're doing well!

 

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard. I will pass on your comments to the relevant departments since your comments on the matter have been quite helpful.

 

Thanks a lot!


Megan
Community Moderator @ Dropbox
dropbox.com/support


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dror
Helpful | Level 6
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Hi 🙂

Just upgraded to Fedora 37 and have a similar problem.

Any help/solution available?

10x

rg03
Helpful | Level 5
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Same situation here. I'm holding my upgrade to Fedora 37 for now hoping this issue with the Nautilus plugin is resolved more or less quickly. The existing GitHub pull request makes me think the solution is near, but please get in touch with me if you want me to test any technical solution. Thanks!

 

https://github.com/dropbox/nautilus-dropbox/pull/105

 

matloffm
Explorer | Level 4
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Same problem.  Hopefully this can be resolved quickly, I would hate to leave Dropbox for lack of Linux support.

matloffm
Explorer | Level 4
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I logged out and tried Software app again and this time it showed a Dropbox app as a flatpack.  It seems to work well.  FYI

gmacchi
Explorer | Level 3
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I'd like to receive some info too. Just installed Fedora 37 and I need Dropbox.

 

Thanks

tylucaskelley
New member | Level 2
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Reaching out as a long-time Dropbox user on Linux. I'm attempting to upgrade Fedora, but unfortunately it looks like a library Dropbox relies on was removed in GNOME 43 - am hoping to just be kept in the loop on updates, as I'm sure your engineering team is aware of it already! Output when attempting `sudo dnf system-upgrade download --releasever=37` -

 

```

Error:
Problem: package nautilus-dropbox-1:2020.03.04-3.fc35.x86_64 requires libnautilus-extension.so.1()(64bit), but none of the providers can be installed
- nautilus-extensions-42.2-1.fc36.x86_64 does not belong to a distupgrade repository
- problem with installed package nautilus-dropbox-1:2020.03.04-3.fc35.x86_64

```

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