I keep getting an Error 500 on the website

[jselgrad]

Error 500- Any ideas, if this site wide or just on my end for someone reason, tried restarting my computer, tried sending from app, and nothing is working, 

[maher1982]

Hi,

I think the 500 error you're experiencing is a server-side issue, which might resolve itself after a short while. Maybe it has already been resolved now
However, as a first step, could you please clear your browser's cache and try accessing the site with a different browser to see if the issue persists?

[jselgrad]

I have done both, and still no luck

[maher1982]

Can you take a screenshot? Perhaps it will assist others in helping us.

[meghangunz]

I'm having the same issue, and have been since last night (2/27, since around 9pm CST).

Here's a screenie of what I'm seeing:

[jselgrad]

Yes! exactly the same on my end! 

[kmorri56]

I'm getting the same error. Might be the same disruption from last night

[sromeo1]

I'm experiencing the same issue and it is still persisting even after clearing the browser's cache and accessing the site via a different browser. It seems the most recent issue logged on the Systems page hasn't been resolved for all users yet.

[Jay]

Hi everyone, if you're still experiencing issues logging in, I'd recommend contacting the support team directly for them to investigate this matter in more detail.

[BenDBX]

Hi Everyone,

Thanks for reporting this issue. We are aware that some users are experiencing 500 errors when attempting to access Dropbox. Our engineering team is investigating, and we will provide an update when we know more.

Regards,

Ben