Learn how to make the most out of the Dropbox Community here 💙!
Forum Discussion
Thomas C.3
11 years agoNew member | Level 1
Install older iOS versions
I need to update an iPad from iOS 6 and save my files via Dropbox, but the App Store doesn't offer any older versions, so the minimum is iOS 7. How can I get the older app so I can update?
I ran into this recently as well. I had to backup, wipe and restore my iPad. iOS 5.1.1 is the latest it will run. Dropbox was already installed on it and working fine, yet during the restore I received the prompt that iOS 7 was required.
I had a working copy of Dropbox on an iPad 1 running iOS 5.1.1. The version being reinstalled from iTunes after the restore was the SAME version that was on the iPad before it was wiped. It's unacceptable that that same version of Dropbox is not allowed to be reinstalled on the same device and same iOS version that it was working on previously.
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!