Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/
Not good when I have a dissertation due next week!!!
Thanks all for the reports and feedback. We should be back online now.
@Manuel - is your computer offline or Dropbox only? Is it accessible from another network? 3g/4g on your mobile device for instance?
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
Hi Amy. I don't get any such message but it is definitely not syncing for me, this morning.
Same here, I can't download any file, sincying or reading. This is boring... Do you know how to connect with the support?
I see from Dropbox's twitter account that there was a similar problem four days ago...
Mucking up for me
Same here. Impossible to login via the website (error 500) and desktop client icon remains greyed out! Have files to forward urgently to a customer before EoD, that's pretty annoying, please fix/investigate quickly. 😞
I don't, sorry Vincenzo. I tried and sort of gave up. I did send them a tweet. That'll solve things! ;-/
Same here. It was working 4 hrs ago.
Can't open anything - August 30, 9:45 am.
A user in the southwest just retweeted my message, so this would seem to be a widespread problem (I'm in the northeast). No response from Dropbox Support's twitter account yet and I worry that they're just not in yet...
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!